FAQS
FAQs
What makes Chomp different than other cookie companies out there?
Premium ingredients. No preservatives. Handcrafted. Bake to order.
The Chomp secret is in the combination of ingredients and the technique we use to create the best dough out there. Crisp on the outside, chewy and soft on the inside, just the right amount of sweetness. You won’t find a dry cookie here!
Will you have more options for purchase?
Yes! As this is a brand new business, we are starting out small in order to ensure that the product you receive is of the utmost quality and that you receive it in a timely fashion. As things progress more options (and more flavours) will become available.
Do you offer local delivery?
Currently no. Pickup is available in West Kelowna, and all shipping is done via Canada Post.
What about allergies?
Unless a product specifically states nuts, our cookies are nut-free. With that said, they are loaded with gluten and can have trace nuts from mix-ins. If there is a specific cookie you would like more information on, email us!
How does shipping work?
Once your order is placed, we start up the ovens. Your order will be processed and shipped within 2-3 days. Orders are Shipped out Monday-Wednesday. Shipping is via Canada Post and shipping options are available to meet your needs at the time of payment.