Shipping
Domestic Shipping
Domestic shipping is via Canada Post.
All packages are shipped via standard shipping with the option to upgrade to express shipping for an additional fee.
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We ship cookies 2 days a week (Monday - Tuesday)
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A tracking link for your Chomp Cookie Box will be sent to you when the order has been shipped.
International Shipping
We are currently not shipping internationally.
Returns
Our cookies are made to order and as such, cannot be returned. You do have the option of cancelling your order for a full refund if it meets the terms outlined below:
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Any orders cancelled 24 hours before baking will receive a 100% refund.
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Any orders cancelled after baking are not eligible for a refund.
If there has been an issue with the cookies you receive, please email us at leanne@chompcookies.ca and we can look into it for you.
Chomp is not responsible for shipping issues that are the fault of Canada Post, or data entry error of the Customer's shipping address.